Return Policy Page
- Full refund: If a product is out of stock or has a confirmed defect after customer has paid.
- 95% refund: If an order is cancelled after it has been processed and packaged. The remaining 5% covers packaging and Momo charges.
- No refund: If a customer orders the wrong product, color or size or provides incorrect details while the correct item ordered was delivered.
- The best we can ofter is an exchange, with all delivery or related costs covered by the customer if mistake is from customer.
- Exchanges/ refunds are done at our expense only when the mistake is from our team.
